Last Updated: June 2026
AZ321 Freight LTD (“the Company”, “we”, “us”, “our”) is committed to protecting the privacy and security of your personal data.
This Privacy Policy explains how we collect, use, store, and share information about you when you use our website (az321.co.uk), contact us by email or phone, or engage our freight and logistics services.
This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
AZ321 Freight LTD is the data controller responsible for your personal data.
Contact: Info@az321.co.uk
Website: az321.co.uk
Registered in England and Wales.
2. What Personal Data We Collect
We may collect and process the following personal data:
Contact and Identity Information
• Full name
• Company name
• Email address
• Phone number
Operational / Shipment Information
• Delivery and collection addresses
• Details of goods being transported (description, weight, dimensions)
• Special handling requirements
• Any other information provided in a quote request or booking
Technical / Website Data
• IP address and browser type
• Pages visited and time spent on the website
• Cookie data
We do not collect sensitive personal data such as financial payment information, health data, or government identification numbers through this website.
3. How We Collect Your Data
We collect personal data in the following ways:
• When you fill in and submit our quote request or contact form
• When you send us an email or call us directly
• When you engage us to provide freight or logistics services
• Automatically through cookies and website analytics
4. Why We Use Your Data (Legal Basis)
We process your personal data for:
• Responding to enquiries and providing freight quotes
• Performing and managing freight services
• Communicating about shipment status
• Complying with legal and regulatory obligations
• Improving our website and services
• Sending service-related updates
We do not use your data for unsolicited marketing without your explicit consent.
5. Who We Share Your Data With
We may share your personal data with:
• Carriers and transport partners
• Customs authorities where legally required
• Insurance providers where relevant
• IT and website service providers
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
6. How Long We Keep Your Data
• Enquiry data (no booking made): Up to 6 months
• Customer and shipment records: Up to 6 years
• Legal or regulatory correspondence: As required by law
After the retention period, data is securely deleted or anonymised.
7. Your Rights Under UK GDPR
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
To exercise these rights, contact:
We aim to respond within one calendar month.
If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113
8. Cookies
Our website may use cookies to improve user experience and collect analytical information.
We may use:
• Essential cookies
• Analytics cookies
You can disable cookies through your browser settings, although this may affect website functionality.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
However, no electronic system is completely secure, and absolute security cannot be guaranteed.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party websites and encourage users to review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The date shown at the top of this page will always indicate the latest version.
Continued use of our website after updates constitutes acceptance of the revised policy.
12. Contact
For any questions or requests regarding this Privacy Policy, please contact:
AZ321 Freight LTD
Email: Info@az321.co.uk
Website: az321.co.uk
AZ321 Freight LTD — Registered in England and Wales.